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What you’ll learn

300-370 WITSHOOT
Certification: CCNP Wireless
Duration: 90 minutes (55 – 65 questions)
Available languages: English

  • Build highly-accurate models of existing or planned networks.
  • Design, configure, and operate networks using authentic versions of Cisco’s network operating systems
  • Build using common platforms like IOSv, IOSv Layer-2, IOS-XRv, NX-OSv, CSR1000v and ASAv. All Included
  • Integrate 3rd-party virtual machines, appliances, VNFs, and servers.
  • Connect real and virtual networks to form high-fidelity development and test environments.
  • Design and test anywhere – Cisco VIRL is portable!


  • Classroom training
  • E-learning
  • Practice

Study material list

Troubleshooting Methodology

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1
Cheat Sheet Common Wireless issues
Understanding Debug Client on Wireless LAN Controllers (WLCs)
WLC Debug and Show Commands
Understanding the Ping and Traceroute Commands
Important Information on Debug Commands

Troubleshoot AP joining issues

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1
Troubleshoot a Lightweight Access Point Not Joining a Wireless LAN Controller

Troubleshoot client connectivity issues

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1
Client Troubleshooting- Cisco Wireless Controller
Unified Wireless Network: Troubleshoot Client Issues
Troubleshooting Connectivity in a Wireless LAN Network

Identify and locate RF Interferences

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1CLN Store Content
Omni Antenna vs. Directional Antenna
Troubleshooting Problems Affecting Radio Frequency Communication

Troubleshoot Client Performance issues

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1
Troubleshoot 802.11n Speeds
Unified Wireless Network: Troubleshoot Client Issues
Wireless Throughput issues Troubleshooting

Identify common wired infrastructure issues based on the output from common troubleshooting tools

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1
Troubleshooting Power over Ethernet (PoE)
Fixing a Broken Wireless LAN Connection
DHCP with the WLC

Troubleshoot WLC and AP High Availability Issues

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1
Configuring Stateful Switchover: Troubleshooting Stateful Switchover

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Actual Cisco Questions And Answers 300-370

An engineer has run the debug dhcp packet enable command on the wireless LAN controller CLI. Which field contains
the IP address offered to the client?
A. siaddr
B. ciaddr
C. viaddr
D. giaddr
Correct Answer: C

Refer to the exhibit. Which troubleshooting approach is represented?

Pass4itsure 300-370 exams questions-q1

A. divide and conquer
B. bottom-up
C. information gathering
D. top-down
Correct Answer: A

Refer to the exhibit.

Pass4itsure 300-370 exams questions-q3

An engineer is troubleshooting access point placement issues and suspects that poor placement is causing connectivity
issues. When running the show client detail command, the engineer notices this output. Which option indicates poor
access point placement?
A. excessive number of bytes sent compared to bytes received
B. high signal-to-noise ratio
C. excessive number of data retries
D. low ratio signal strength indicator
E. duplicate received packets
F. poor statistics for the last 90 seconds
Correct Answer: CD

Two 5508 Wireless Lan Controllers are managing all Access Points throughout the network The WLCs are located in
different locations to provide geographical redundancy. A Mobility Group has been configured on both WLC\\’s and has
a UP status on both Controllers. The APs in location A are statically configured to use Controller A as the Primary and
Controller as the Secondary. If the WLC in location A goes offline, the APs successfully join the WLC in location but they
do not failover to their Primary configured Controller. What configuration task will fix this issue?
A. Change the AP Failover Priority to critical.
B. Enable AP Fallback globally on the WLC.
C. Configure the WLC in location A as Primary using the CAPWAP AP Controller IP Address command on all the
location A Access Points.
D. Use DHCP Option 43 and specify WLC in location A as Primary.
Correct Answer: C

An engineer is troubleshooting a DHCP configuration that is being used to discover two WLCs with the IP addresses of and Which string is used for configuration?
A. option 80 hex f108.c0a8.0a0a.c0a8.0a0b
B. option 60 ip
C. option 43 ip f108.c0a8.0a0a.c0a8.0a0b
D. option 43 hex f108.c0a8.0a0a.c0a0b
Correct Answer: D

Wireless users encounter choppy VoVLAN on one floor of a building. Which troubleshooting approach will determine the
cause of the issue in the least amount of time?
A. move the problem
B. top down
C. shoot from the hip
D. bottom up
Correct Answer: A

Refer to the exhibit.

Pass4itsure 300-370 exams questions-q7

Employees upgraded company issued iOS devices, which are configured to authenticate to the network using
WPA2-Enterprise 802.1x with LEAP. As a result, the devices are no longer able to authenticate. Which action must the
engineer do to resolve the issue?
A. Redeploy the existing configuration profile.
B. Change LEAP certificate on the ACS server.
C. Reset network settings on the devices.
D. Rejoin the enterprise network manually.
E. Deploy a new configuration profile with LEAP enabled.
Correct Answer: B

A training class has 15 laptops connecting to the WLAN using the same Active Directory training credentials. Users
report that they cannot connect until someone else logs off. At any one time, only half of the class connect to the
internet. Which option must be checked first?
A. Maximum Allowed Clients
B. Client Exclusion
C. Co-channel interference
D. DHCP address pool
Correct Answer: A

An engineer has received an alarm on a wireless LAN controller and is unsure of its meaning. The engineer attempted
to ping the wireless LAN controller interfaces. Which troubleshooting methodology does this action demonstrate?
A. bottom-up
B. follow the path
C. shoot from the hip
D. top-down
E. divide and conquer
Correct Answer: E

Which modulation, which was introduced in 802.11ac standard, influences end-user experience by providing the highest
data rates and throughput?
A. 256 QAM
C. 16 QAM
D. 64 QAM
Correct Answer: A

You have successfully configured HA and SSO using two Cisco 5508 Wireless LAN Controllers. You are able to access
the Active Primary WLC but are unable to access the Secondary Standby WLC. Which two methods will allow you to
access the standby unit? (Choose two.)
A. Via SSH to the Redundancy Management Interface.
B. Via Service Port Interface.
C. Via SSH to the Management Interface.
D. Via console connection.
Correct Answer: CD

A client is failing EAP authentication and a debug shows that the server is sending an Access-Reject message. Which
action must you take to resolve authentication?
A. Verify that the Validate server certificate on the client is disabled.
B. Verify that the client certificates are from the proper CA and server certificate.
C. Verify that the client server certificate has the proper Windows OIDs.
D. Verify that the user account is the same in the client certificate.
E. Verify that the user is using the same password that is on the server.
Correct Answer: B

A WLC receives a coverage hole detection alert from an AP.
What two conditions must occur for the controller to dynamically mitigate the situation? (Choose two.)
A. The AP serving the troubled client must currently have a power level 2 or lower.
B. The client must be able to dynamically raise its power level to match the new AP power.
C. The AP must be RF visible to additional APs on the other side of the coverage hole for calibration.
D. The client must have WMM-PS disabled to allow for the increased power usage.
E. The AP serving the troubled client must currently have a power level higher than 2.
Correct Answer: AB

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